On an average each letter takes nearly 3 hours from start to reach the dispatch section. Furthermore, the dispatch section takes 5 hours on an average  to despatch the letter on the same day and 20 hours if the letter is sent after 2.00 PM, as the postal service is once a day. Depending on the urgency of the subject matter, a letter takes a short cut to the dispatch section, which it occupies the same time to be sent.

In spite of all this, there is no guarantee whether the letter dispatched has reached the recipients. Last but not the least, it is impossible to have a central repository for future reference

e Despatch is a small thought which has immense usability for Government Administrators, Elected Representative & Citizen. Instead of reengineering the letter dispatch process via contemporary method, e-Despatch provides a facelift. The e-Despatch application starts on receipt of final letter and involves 7 simple steps.

This smart thought of keeping the Government process intact and still able to make instant communication at Government has been eye-openers for many e-Governance initiators. Unlike most e-governance projects, e-Despatch is not a software application rather it can be treated as an appliance which is operational as well as productive from the very moment it is implemented.